Director of Institutional Research

Grand Rapids Community College

Posted on: 2018-11-15 20:21:16

Application due date:

Link to posting:

Job description:

Date:  November 13, 2018

Job ID:  922

Title:  Director of Institutional Research

Hours:  40 Hours/52 Weeks

Salary:  Meet and Confer – Grade 17,  $75,278

Reports to:  Dean of Institutional Research and Planning

Close Date:  January 8, 2019



Under the direction of the Dean of Institutional Research and Planning, the Director of Institutional Research serves as a steward of data and information, including assurance of reliability, validity, and security of institutional data, data collection, and analysis; assists with assessment and evaluation, helps to identify information needs; facilitates any necessary collection, analysis, interpretation and reporting of data and information; and fosters the education of information producers, users, and consumers; and oversees/supervises the work of other institutional research staff as directed. The Director of Institutional Research will also support the college’s mission, vision, and strategic direction within an organizational culture that increasingly embraces data-informed decision-making at all levels, and furthers student access, equity, retention, completion rates, and success.


Essential Job Functions

Administer a comprehensive institutional research (IR) program that includes the completion of state and federal reports needed for decision-making related to student success, policy formation, the assessment of student learning, accreditation, enrollment management, and institutional planning and effectiveness. Effectively communicate the results of IR activities using appropriate electronic and other methods.

Work closely with Academic and Student Affairs leadership to provide research, review, analysis, interpretation and reporting of a variety of data and information needed for planning and decision-making and determining implications of college practices, policies, measures and procedures.

Provide leadership for the coordination, design, and implementation of specific research studies and surveying efforts collaborating with appropriate college staff and coordinating the development/implementation of survey research projects that are outsourced including CCSSE, SENSE, and Noel-Levitz.

Oversee the development and updating of institutional and external environmental resources and databases essential for informing the college's planning, continuous quality improvement, assessment, and decision-making processes.

Develops and implements processes for collecting, linking, and analyzing data from a variety of sources, including internal systems, state and federal agencies, other higher education systems, and employers.

Oversee the daily supervision of the institutional research function, including providing leadership and supervision of regular and temporary staff assigned to the office. Participate in the hiring of staff, perform ongoing and annual performance appraisals and provide leadership for staff professional development.

Integrate accountability measures, learning outcomes data, and other survey and study data to provide a comprehensive reporting and analyses on institutional effectiveness including the establishment of college-wide indicators.

Through continued study and participation in professional organizations, maintain an understanding and working knowledge of current ideas, research and practices related to institutional research and institutional effectiveness.

Lead and participate on collaborative cross-functional teams as required to support essential College processes and functions.

The Director reports to the Dean of Institutional Research and Planning and is a member of the Deans’ Council, the Strategic Leadership Team, and the Academic Governing Council.

Persons in this role are identified as a Campus Security Authority (CSA). CSA's will be trained and responsible for reporting Clery Reportable Crimes to Campus Police as required by the Clery Act.

Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.

Other duties as assigned by the Dean or Provost.


Job Specifications:


Master’s degree in statistics; educational research; higher education administration with a specific focus or credential in institutional research; a behavioral or social science or other scientific/analytic field which includes coursework in statistics, research design and analysis, assessment and program evaluation techniques, and survey methods; or a closely related field required.  PhD strongly preferred.

Work Experience

Minimum five years’ prior experience in designing and conducting research, including data extraction and analysis or statistical work in the collection, compilation, and analysis of data. Higher educational institutional research experience strongly preferred.

Extensive knowledge of and proficiency with qualitative and quantitative research design, statistical analysis using SPSS, SAS, Excel or other data analysis programs, visual presentation of data, program evaluation and outcomes assessment, ability to use computers in data collection and analysis required.

Excellent oral, written and interpersonal communications skills.  The ability to present research information to a broad constituency is essential.

Ability to deal effectively with administrators, faculty, staff, community representatives and the public.

Supervisory experience highly desirable.

Physical Demands

The position typically requires: reaching, standing, walking, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Mental Demands

Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse background; Proven ability to work effectively both as a team leader and a team player; highly motivated, focused and results oriented.

Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality at all times.

Ability to manage multiple tasks according to required deadlines, and maintain composure under high stress conditions.

Ability to prioritize competing demands and respond quickly to requests.

Ability to be optimistic, positive and supportive in all interactions with others.

High level of accuracy and attention to detail.

Working Conditions

Must be able to attend functions off campus and work weekends/evenings as required. Professional travel required.



Grand Rapids Community College is only accepting online applications for this position at The posting will remain open until January 8, 2019 at 11:59 PM ET. Please include your resume, cover letter, and unofficial transcript in one document. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an Equal Opportunity Employer.

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The College will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation.